Shipping policy
1. Shipping Locations
We currently ship to addresses within contiguous United States. For international orders, please contact us at barkin.boxer.12@gmail.com for availability and shipping options.
2. Processing Time
Orders are processed within 3 business days of receipt. Processing time does not include weekends or holidays. Orders placed after 5pm EST will be processed on the next business day.
3. Shipping Methods and Delivery Times
We offer the following shipping options:
- Standard Shipping: 2-5 business days
Please note that delivery times are estimates and may vary based on factors such as carrier delays and weather conditions.
4. Shipping Costs
Shipping costs are calculated based on the weight of your order and the shipping method selected. You can view the shipping costs at checkout before finalizing your purchase.
5. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on the carrier’s website.
6. Shipping Issues
If you encounter any issues with your shipment, such as delays or damage, please contact us at barkin.boxer.12@gmail.com within 3 days of receiving your order. We will work with you to resolve the issue promptly.
7. Incorrect Address
Please ensure that the shipping address provided is correct. We are not responsible for orders shipped to incorrect addresses provided by customers. If an order is returned due to an incorrect address, you will be responsible for any additional shipping charges.
8. Order Modifications
Once an order is placed, we are unable to make changes to the shipping address or items in the order. If you need to update your order, please contact us as soon as possible, and we will do our best to accommodate your request before the order is processed.
9. Returns and Exchanges
For information on returns and exchanges, please refer to our [Returns Policy] page.
10. Contact Us
If you have any questions or concerns about our shipping policy, please contact us at barkin.boxer.12@gmail.com or 336-782-8660.